Order and Shipping Information:All shipping charges are for UPS ground in the 48 United States. Canada, Hawaii and Alaska will be more. Please contact us for the additional fees before ordering! Black Mountain Shipping Department We ship all orders the most efficient way possible. We use PAYPAL for our payment processor. All orders in stock are usually shipped within two business days and sent via UPS ground. COD orders are accepted with a $9.50 additional fee. NO PERSONAL CHECKS, only money orders or cashiers' checks accepted.
Back Orders Items now in stock will be shipped when available. Back order items are indicated in the back order column and are not charged to the customer until the item is shipped.
Special Orders Please call us to place an order for a non-stocked item. These ‘special orders’ must be prepaid in full. Special orders are non-returnable. If the item is for a specific vehicle, please have the year, make, and model of vehicle ready when ordering. Delivery time on special orders varies.
Return Policy All returns must be authorized before sending the item back to us. Please call us directly in order to request authorization. All returns must be accompanied by the original receipt and contain original packaging. Returns may be subject to a re-stocking charge. Sorry, no cash refunds. Sorry, no returns after 90 days.
Sales Tax California residents add current applicable tax.
Warranty Black Mountain Precision offers a one-year warranty on all of its products for defects in material and workmanship. Any product found defective will be replaced at no charge.
Freight Policy We will ship by the most economical carrier. Most orders are shipped UPS ground.
Claims Any shortage in shipment must be filed with Black Mountain within 5 (five) business days of receipt of shipment. Claims for items damaged in transit must be filed directly with the carrier. Please note PayPal is our payments processor and will show up on your statement as such.
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UPS GROUND Approximate number of Business Days to delivery from Ship Date (order processed and shipped normally within 1 Business Day | CT, MA, ME, NH, RI, VT | 5 to 7 days | DE, MD, NJ, NY, PA, VA, WV | 5 to 7 days | AL, GA, IA, IL, In, KY, MI, MN, MO, NC, OH, SC, TN, WI | 5 to 7 days | AR, CO, KS, FL, LA, MS, NE, ND, OK, SD, TX | 5 to 7 days | AZ, CA, ID, MT, NM, NV, OR, UT, WA, WY | 2 days |
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